CSBA event cancellation policy

Cancellation requests must be received in writing five business days prior to the start date of any conference (except Annual Conference). There will be a 50% cancellation fee charged after the five business day deadline. No refunds for no shows. CSBA encourages substitutions from within a district or orginization.

Purchase order payment terms are net 30 days from invoice date.

Direct all cancellation requests via e-mail to register@csba.org. By mail to the Registrar, California School Boards Association, P.O. Box 1660, West Sacramento, CA 95691-1660. By fax to (916) 371-3407, Attn: Registrar. Or If you have any special needs that we can address to make your participation more enjoyable, please call the CSBA staff at (800) 266-3382 ext. 3275 prior to the conference.

Annual Education Conference and Trade Show and pre-conference activities cancellation policy

Refund requests must be submitted in writing no later three (3) weeks prior to the start date of the conference. There will be a 25 percent processing charge for each registration deducted from all refunds (excluding ticketed meal-time functions which are fully refundable). Direct all cancellation and refund requests by e-mail to the register@csba.org; by fax to (916) 371-3407, Attn: Registrar; or by mail to:

Attn: Registrar
California School Boards Association
P.O. Box 1660
West Sacramento, CA 95691-1660

After November 9, 2010, the three (3) week deadline, there will be no refunds on registration fees and meal-time ticketed functions. No refunds for no-shows. CSBA encourages substitutions from within a district/county office.

Purchase order payment terms are net 30 days from invoice date. Early registrations and pre-registrations must be paid in full by the deadline date or you will be charged the registration rate in effect at the time of payment.

Masters in Governance cancellation policy

The Masters in Governance program consists of 60 hours of instruction and participation. You enroll one time and are eligible to participate in nine one-day Masters in Governance learning modules (pre-registration required).

• The enrollment fee of $1,600 covers the registration fee for the nine modules and a non-refundable deposit of $70.
• Program requirements must be completed within two years from the date of enrollment.
• Substitutions for attendance at a module with someone else within your organization are NOT permitted.
• Program participants who complete the entire program will receive CSBA's Masters in Governance certificate.

Extensions

• Participants bear the responsibility to contact CSBA regarding their inability to complete the program within the two-year period. One year extensions may be granted on a case-by-case basis (for example call to military duty or severe illness).
• Failure to remain active in the program or contact CSBA for an extension will result in the forfeiture of all remaining program funds at the end of the two-year time frame.

Cancellations

A full refund is available (less the non-refundable deposit) within 30 business days after registering in the program if no modules have been completed. Participants who wish to cancel from the program must prvide official notification by mail on district letterhead and include the reasons for cancellation from the program. After 30 business days, there will be an additional cancellation fee of $175 plus a deduction for any modules completed.  Once participants have completed five modules in the program, no refunds will be granted.